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  • I.T. Help Link
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    Comprehensive Technology & Building‑Systems Support for Small Business
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    I.T. Help Link bridges the gap between IT, cabling, and building systems. Matt Roberts’ hands‑on field experience lets us “speak the language” of multiple trades while staying firmly focused on reliable, secure technology outcomes for your business.

Our Experience

Serving clients since 2007 – trusted, incorporated, and known for clear communication and rapid results.

Led by Matt Roberts – decades of real‑world troubleshooting, from Novell NetWare 3.14 days to today’s hybrid‑cloud stacks.

Full‑stack networking expertise (all OSI layers) –

 copper, fiber, Wi‑Fi, advanced routing, switching, VLANs, QoS, and next‑gen firewalls (Sophos, Ruckus).

Structured cabling & low‑voltage solutions –

 CAT6/6A, PoE, fiber backbones, certified tests, and meticulously dressed patch panels.

Security & surveillance 

– IP camera design, installation, remote monitoring, access control, and retention‑policy planning.


Servers & storage 

– Windows, Linux, virtual hosts, file‑sharing, on‑prem–to‑cloud migrations, backup and disaster‑recovery strategy.


Cloud & collaboration 

– Microsoft 365 / Outlook, OneDrive & SharePoint permissions, secure VPN and remote‑work enablement.

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About us

Servers & storage

 – Windows, Linux, virtual hosts, file‑sharing, on‑prem–to‑cloud migrations, backup and disaster‑recovery strategy.

Single‑point accountability 

– we coordinate with electricians, low‑voltage contractors, ISPs, cloud vendors, and line‑of‑business software providers to keep every stakeholder aligned.



Voice & unified communications 

– VoIP systems, SIP trunks, call‑flow design, QoS tuning, and vendor coordination.



Team

Our expert team

Our team of experienced and Industry breadth – mortgage, legal, engineering, construction, architecture, manufacturing, and more.

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Matt J Roberts - 

Decades of real‑world troubleshooting, from Novell NetWare 3.14 days to today’s hybrid‑cloud stacks.


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Brandon Newlon - Tech Lead

Specializes in I.T. Support

Contact us now